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Health Care Reform Cover

Health care reform: Center stage 2012

By Paul H. Keckley & Sheryl Coughlin

For policy makers, health care is a vexing industry: It impacts every citizen, many of whom have strong opinions about its failings as well…

HealthCareVegas

Consumerism in health care: Insights to engagement

By Paul Keckley, Sheryl Coughlin, & Laura Eselius

Many of the designations in health care infer that — unlike other industries — individuals play a primarily passive or reactionary role: “patient,” “enrollee”…