“social media”

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Social business, global business

Dr. Doug Palmer & Jonathan Star

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From invisible to visible . . . to measurable

Eric Openshaw, John Hagel & John Seely Brown

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Social activation

Dave Hanley & Alicia Hatch

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The burdens of the past

John Hagel III, John Seely Brown (JSB), Tamara Samoylova & Matt Frost

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Social business study: Shifting out of first gear

David Kiron, Doug Palmer, Anh Nguyen Phillips & Robert Berkman

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