The rewired customer: Ready. Set. Change. Repeat.
How can companies shape and sense consumers’ rapidly evolving modes of engagement—with retailers and with each other—to support future growth?
Emerging Technologies
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Beyond the bars: A new model of “virtual incarceration” for low-risk offenders
High prison costs and overcrowding are endemic in many US states. But what if states could use mobile technology to de-emphasize brick-and-mortar incarceration in…
Gov on the go
Governments have been less effective than the private sector in using information technology to reinvent work processes. Now, mobile technology offers an opportunity to…
Energy’s next frontiers: How technology is radically reshaping supply, demand and the energy of geopolitics
Technology is making greater energy resources available to a greater number of actors than ever before. This holds the promise of generating much greater…
The mobile chasm
There is little argument that mobile has been transforming business models and marketplaces at a surprising rate. Yet there is a big disconnect between…
Digital-age transportation
The average commuter spends hours stuck in traffic every year, creating considerable personal and societal costs. Here’s how technological change and innovation, coupled with…